PBT is committed to protecting the privacy and security of visitors to our website. The information we collect is used exclusively to facilitate services that we provide to you. We value your privacy and take necessary to steps to protect it in accordance with the New Zealand Privacy Act 1993.

Types of Information Collected

We collect usage data through you logging into our e-services section and from information you provide by emailing us. The data is used to:

  • supply requested information, services and products
  • respond to comments or queries
  • provide a more personalised experience at



We do not do any individual tracking or reporting.


We do not use persistent cookies.

Shared Information

We store your email address and contact details safely in PBT database. We will not sell, transfer, assign or rent your customer information to any third party other than contracted vendors and business partners, without your permission unless required by law.

External Links

PBT is not responsible for the privacy practices or the content of any linked websites.

Access to Personal Data

Personal or Company information stored by PBT for PBT Couriers’ accounts can be modified at any time by visiting the ‘myPBT’ section of the website and indicating the required changes. Click here for more information on how to do this. For changes to all other account information please contact your Account Manager or email the PBT Accounts Team on


Our website has security measures in place to prevent the loss, misuse, and alteration of information under our control.

Changes to this Policy

Changes to this privacy policy will be notified by email to all those stored on our database.

Contacting the Website

If you have questions, concerns or complaints about PBT's Privacy Policy or practices, you may contact our Marketing team on

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